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Travel and Do
Network's Terms and Conditions
Accommodation
We take the selection of our accommodations very seriously, as the
places we stay can often add to the charm and authenticity of a
nature travel experience. We generally choose the best
accommodations available close to the most interesting places and
"where the action is". All of our accommodations have private toilet
and shower facilities. Double accommodations have twin beds or one
double bed.
Singles
We encourage single travelers to join our trips! Travelers who would
prefer a single room have one at a single-room surcharge. We have
made a concerted effort to keep our single supplement fees as low as
possible.
Family Vacation
We generally welcome children ages six and older on our vacation
plans. However, while some six-year-olds are well-suited for a
holiday travel, others may not be ready for that. For this reason,
we believe it is more useful to consider this age limit a guideline
rather than a hard and fast rule. We believe that you, as a parent
or guardian, are best qualified to decide whether or not your child
would enjoy the experience without compromising the comfort of
others. We strongly encourage you to contact our office about the
specific requirements of the vacation plan you’re considering, so
that you can make an informed decision about your child’s
participation. We do not allow children younger than six on our
vacation programs due to concerns regarding group dynamics.
Booking Procedure
A booking for a vacation plan of Travel and Do Network can be
made by first checking availability with us and then proceeding to a
deposit of 20% of the total price. A booking is not confirmed before
we receive the deposit at which point a receipt and invoice for the
final balance will be issued. The balance is due 30 days before
vacation plan's start. Payments are accepted with bank transfer or
by credit card. If the balance is not paid at the specified time,
unless previously arranged with us in writing, we reserve the right
to cancel the booking.
A 5% early registration
discount applies when full payment is completed 90 days
in advance of the vacation plan.
Prices and included/not included services
Prices are netto in EURO. Every vacation plan's final price includes
all services specified in the itinerary. Unless otherwise mentioned,
it does not include: Visa and passport charges, international
flights, travel and medical insurance, meals and services not
included in the itinerary, expenses of a personal nature, emergency
costs.
Itinerary
The itinerary is provided in good faith, but should be seen as a
general aim rather than a contractual statement of detail. In
particular standards of service may vary and transport timings may
change. Factors beyond our control may necessitate changes. Clients
will be consulted when ever possible when there are choices
available. Route changes may be necessary and will always be at the
discretion of the group leaders. They do not constitute an
alteration of your holiday and will not be compensated.
Alterations by us
We reserve the right to alter arrangements and itineraries, because
of operational factors, or when we consider it in the best interests
of our clients. Changes will be made known to clients as soon as
possible. If these changes will be considered as substantial and
unacceptable to you, a refund may be given. In regard to financial
alterations, we reserve the right to alter quoted prices. Should any
price increase exceed 10% of the total cost, you the client has the
right to cancel the booking and a refund will be given to you. Less
than 30 days before the date of commencement of your vacation
program, no additional charges will be made except when the booking
has been made within this period in which case additional charges
may be made up to and including the date on which the invoice is
issued.
Alterations by you
Any special requirements should be notified at the time of booking.
Alterations after booking are sometimes possible, but note that
there may be an administration charge for this service.
Cancellation by us
We reserve the right to cancel the trip:
a. up to
30 days before vacation plan's starting date, if the minimum
required number of participants will not be achieved or
b.
anytime, for reasons that are beyond our control (force majeure).
If
cancellation is due to 'force majeure' (inclusive of war, civil or
political unrest and natural disasters), reasonable expenses we have
incurred will be deductible from any refund.
Any
compensation and refund is strictly limited to monies paid to us. We
are not liable for any expense you have incurred as a result of your
booking and we will accept no responsibility for further
compensation of any kind.
Cancellation by you
All
cancellations must be submitted in writing. If your cancellation is
received 41 days in advance of the workshop, your tuition will be
refunded less an 3% processing fee.
On cancellations the following charges will apply:
- 41 days or more before vacation plan's starting date:
3%
- 40 - 31 days before vacation plan's starting date:
20%
- 30 - 11
days before vacation plan's starting date:
60%
- less than 10 days before vacation plan's starting date:
100%
Travel and medical insurance
It is a condition for participation in any of our vacation plans
that you are adequately insured and provide Travel and Do Network
with a copy of your insurance policy. It is essential that your
insurance company should be aware of the type of trip you are
undertaking. Insurance must cover you fully against repatriation
costs should you become too ill to continue with the tour.
Passports and Visas
We will give general advice on passport and visa requirements, but
it is your responsibility to ensure that you meet all official
requirements for the trip. Most countries beyond Europe require
passports to be valid at least six months after entry. Be sure that
the name given to Travel and Do Network is the same as on
your passport.
Unused Accommodation and Services
The cost of the trip includes accommodation and services as
specified. Refunds cannot be made for any of these which are not
used for whatever reason.
Behaviour
The trip leader, guide or local ground operator who represents
Travel and Do Network has overriding authority on our holidays.
It is essential that the instructions of the trip leader/guide are
followed at all times for the safety and well being of individuals
and of the group. You agree to comply with such instruction on
acceptance of our Terms and Conditions. We reserve the right to
require any person to withdraw from the trip, if their behaviour is
deemed offensive, dangerous or incompatible with the conduct of
others, and we shall be under no further liability to any such
person.
Health
We will give general advice on health matters before the trip, but
you are advised to consult your doctor for specific advice.
Depending on your trip, parts maybe strenuous and it is your
responsibility to be adequately fit. During the trip a basic first
aid kit will be carried, but the leader/guide is not medically
qualified and any treatment will be only with your consent. Be sure
that you carry any specific personal medication.
Risk
Whilst every effort will be made for your comfort, it must be
understood that all trips involve a degree of risk and discomfort.
We accept no liability for any loss, damage, injury, expense, delay
or inconvenience. We cannot be held responsible, unless as a direct
result of negligence, for any mishap to yourself or to your
property.
Complaints
In the unlikely event of you being dissatisfied with any aspect of
your vacation plan, the matter should be raised with the
leader/guide as soon as possible. Matters can usually be put right
on the spot. Failure to do this will adversely affect any claim at a
later date. In the event of continuing dissatisfaction, the
complaint should be made to us, in writing, within 14 days of your
return. We will investigate fully and report back to you as soon as
possible. We agree to independent arbitration should this become
necessary.
Acceptance of Travel and Do Network's Terms and Conditions
By depositing your prepayment for your desired vacation plan of the
Travel and Do Network you are accepting in full our terms and
conditions as described online in our Terms and Conditions
webpage. The terms and conditions may only be waived by a director
of our company and only in writing. On acceptance of your booking we
agree to carry out our obligations to you as defined online in in
our Terms and Conditions webpage. These terms and conditions
are subject to and shall be construed according to Greek law. |
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