Travel and Do Network's Terms and Conditions

Family Vacation
We generally welcome children ages six and older on our vacation plans. However, while some six-year-olds are well-suited for a holiday travel, others may not be ready for that. For this reason, we believe it is more useful to consider this age limit a guideline rather than a hard and fast rule. We believe that you, as a parent or guardian, are best qualified to decide whether or not your child would enjoy the experience without compromising the comfort of others. We strongly encourage you to contact our office about the specific requirements of the vacation plan you’re considering, so that you can make an informed decision about your child’s participation. We do not allow children younger than six on our vacation programs due to concerns regarding group dynamics.

Booking Procedure
A booking for a vacation plan of Travel and Do Network can be made by first checking availability with us and then proceeding to a deposit of 20% of the total price. A booking is not confirmed before we receive the deposit at which point a receipt and invoice for the final balance will be issued. The balance is due 30 days before vacation plan's start. Payments are accepted with bank transfer or by credit card. If the balance is not paid at the specified time, unless previously arranged with us in writing, we reserve the right to cancel the booking.

A 5% early registration discount applies when full payment is completed 90 days in advance of the vacation plan.

Prices and included/not included services
Prices are in EURO. Every vacation plan's final price includes all services specified in the itinerary. Unless otherwise mentioned, it does not include: Visa and passport charges, international flights, travel and medical insurance, meals and services not included in the itinerary, expenses of a personal nature, emergency costs.

Itinerary
The itinerary is provided in good faith, but should be seen as a general aim rather than a contractual statement of detail. In particular standards of service may vary and transport timings may change. Factors beyond our control may necessitate changes. Clients will be consulted when ever possible when there are choices available. Route changes may be necessary and will always be at the discretion of the group leaders. They do not constitute an alteration of your holiday and will not be compensated.

Alterations by us
We reserve the right to alter arrangements and itineraries, because of operational factors, or when we consider it in the best interests of our clients. Changes will be made known to clients as soon as possible. If these changes will be considered as substantial and unacceptable to you, a refund may be given. In regard to financial alterations, we reserve the right to alter quoted prices. Should any price increase exceed 10% of the total cost, you the client has the right to cancel the booking and a refund will be given to you. Less than 30 days before the date of commencement of your vacation program, no additional charges will be made except when the booking has been made within this period in which case additional charges may be made up to and including the date on which the invoice is issued.

Alterations by you
Any special requirements should be notified at the time of booking. Alterations after booking are sometimes possible, but note that there may be an administration charge for this service.

Cancellation by us
We reserve the right to cancel the trip:

a. up to 30 days before vacation plan's starting date, if the minimum required number of participants will not be achieved or

b. anytime, for reasons that are beyond our control (force majeure).

If cancellation is due to 'force majeure' (inclusive of war, civil or political unrest and natural disasters), reasonable expenses we have incurred will be deductible from any refund.

Any compensation and refund is strictly limited to monies paid to us. We are not liable for any expense you have incurred as a result of your booking and we will accept no responsibility for further compensation of any kind.

Cancellation by you

All cancellations must be submitted in writing. If your cancellation is received 41 days in advance of the workshop, your tuition will be refunded less an 3% processing fee.

On cancellations the following charges will apply:
- 41 days or more before vacation plan's starting date:         3%
- 40 - 31 days before vacation plan's starting date:             20%

- 30 - 11 days before vacation plan's starting date:             60%
- less than 10 days before vacation plan's starting date:      100%

Travel and medical insurance
It is a condition for participation in any of our vacation plans that you are adequately insured and provide Travel and Do Network with a copy of your insurance policy. It is essential that your insurance company should be aware of the type of trip you are undertaking. Insurance must cover you fully against repatriation costs should you become too ill to continue with the tour.

Passports and Visas
We will give general advice on passport and visa requirements, but it is your responsibility to ensure that you meet all official requirements for the trip. Most countries beyond Europe require passports to be valid at least six months after entry. Be sure that the name given to Travel and Do Network is the same as on your passport.

Unused Accommodation and Services
The cost of the trip includes accommodation and services as specified. Refunds cannot be made for any of these which are not used for whatever reason.

Behaviour
The trip leader, guide or local ground operator who represents Travel and Do Network has overriding authority on our holidays. It is essential that the instructions of the trip leader/guide are followed at all times for the safety and well being of individuals and of the group. You agree to comply with such instruction on acceptance of our Terms and Conditions. We reserve the right to require any person to withdraw from the trip, if their behaviour is deemed offensive, dangerous or incompatible with the conduct of others, and we shall be under no further liability to any such person.

Health
We will give general advice on health matters before the trip, but you are advised to consult your doctor for specific advice. Depending on your trip, parts maybe strenuous and it is your responsibility to be adequately fit. During the trip a basic first aid kit will be carried, but the leader/guide is not medically qualified and any treatment will be only with your consent. Be sure that you carry any specific personal medication.

Risk
Whilst every effort will be made for your comfort, it must be understood that all trips involve a degree of risk and discomfort. We accept no liability for any loss, damage, injury, expense, delay or inconvenience. We cannot be held responsible, unless as a direct result of negligence, for any mishap to yourself or to your property.

Complaints
In the unlikely event of you being dissatisfied with any aspect of your vacation plan, the matter should be raised with the leader/guide as soon as possible. Matters can usually be put right on the spot. Failure to do this will adversely affect any claim at a later date. In the event of continuing dissatisfaction, the complaint should be made to us, in writing, within 14 days of your return. We will investigate fully and report back to you as soon as possible. We agree to independent arbitration should this become necessary.

Acceptance of Travel and Do Network's Terms and Conditions
By depositing your prepayment for your desired vacation plan of the Travel and Do Network you are accepting in full our terms and conditions as described online in our Terms and Conditions webpage. The terms and conditions may only be waived by a director of our company and only in writing. On acceptance of your booking we agree to carry out our obligations to you as defined online in in our Terms and Conditions webpage. These terms and conditions are subject to and shall be construed according to Greek law.

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